Privacy Policy



16, Bull Ring

Tel:  01584 873891
Fax:  01584 878373

To help us deliver the best possible service to our customers we have to keep personal information on record, in the way of paper copies and computer software accessible only by the Management/Employees of Capitol Carpets.

This information is used solely by Capitol Carpets to help us process your order from quoting through to delivery.  In addition it may be used for future orders that are placed.

This information includes name and address, phone numbers, email address. 
If a purchase is made from us then Financial Information may be taken in the form of Debit/Credit Card details or cheque payment with Bank Details.

This information will never be sold to a third party.

For the process of installation of goods we shall have to provide details of names and addresses to the necessary fitters.

You have the right at anytime to request to see the information we have on file.
You have the right at anytime to request all information held about you personally to be deleted.

All paper information whether an order is placed is held for 5 years then incinerated. 

All financial records and transactions are held for 7 years in line with our legal requirements.

CCTV  is used on the premises for the purpose of controlling any illegal activity.

For further information please speak to the Managers of Capitol Carpets.